Support
Curvalia is in beta. There is no hotline and no guaranteed response time — but there are two clear routes, depending on what it's about.
A bug, a crash, something behaving oddly?
Please report it directly in the app, not via this page. The in-app bug report attaches a screenshot and the system state automatically — that speeds up finding the problem enormously compared with an email without context.
Everything else: questions, feedback, ideas
- kontakt@curvalia.app
We need your email address to be able to reply — that is the only case on this page where an email address is needed. It is used solely to handle your request; details are in the privacy policy, section 7.
Account and account key
Your account is tied to an account key instead of an email address and password. Without this key an account cannot be restored — so keep it somewhere safe, separate from your phone. This is a deliberate security decision: without the key we cannot give you back your ride log either, because otherwise we cannot verify that it really is you asking.
Data protection requests
Access, correction or deletion of your data: datenschutz@curvalia.app. What the app processes is described in the app privacy policy.